Real time Support
Engage with your customers real time. Manage your customer engagement the moment they are on your website. Do not miss an opportunity while they are exploring your business. Let your front end executives guide them through the process.
Simple set up
Add our chat widget to your website. A simple code added to your website and you are ready to go. In an instant you are ready to connect your customers or prospects with your executives.
Omnichannel
Real time conversations at the customers preferred channel. Chat with your customers on your website or Facebook messenger or WhatsApp. Manage your customer experience or convert your prospects across channels.
Routing
Let the conversations be managed by the experts. Set intelligent routing to relevant team members. Separate the sales team from the support to ensure the right resolution by your skilled team members.
Real time monitoring
Keep track of your website visitors real time. Get information and take necessary action to ensure a seamless experience for your visitors. Understand your customer journey better with view of their engagement with your pages.
Feedback
While customers are interacting with your business real time, it is an invaluable piece of information to understand their experience engaging with your team. Get customer feedback as soon as you complete your conversation.
